Summary:

These are some things you might want to think about before you start using the platform. Thank you to Linda Raftree for guidance on this work (see her blog for details) Download the document in PDF: Practical Considerations. (Note this page content was transferred from the retired Ushahidi community site.)

Ask yourself, “Why am I doing this?”

Do you just want to use a new cool and free tool? Is there a gap you are trying to fill? Do you have the resources to support the project? More specifically:

Example: Linda Raftree and her team wanted to gather information on the amount, types and location of violence happening in communities where they were working on a Violence against Children (VAC) project. They wanted to know where the violence is happening most, and what kind of violence it is. The information was then going to be used by the youth and project participants, staff, and relevant local or national authorities. The goals were to generate awareness, inform programmatic efforts, and advocate for more attention and services to prevent, respond to and treat violence against children.

Tip: If none of the above considerations apply, you probably need step back and think through your goals and purpose. Outline what your information needs are, and why you are gathering information or setting up a project in the first place.

Planning

Determine benefit of visualizing your information and establish whether you can work within a particular framework or partner with an existing project/program

Example: The Kenya AIDS NGOs Consortium (KANCO) used the Ushahidi platform to map HIV, AIDS & TB Facilities.

Example: The Urban Mirror project uses the Ushahidi platform to offer, “a window into Kenya's urban art scene: audio, visual, performance, literature...” Art-related individuals, events, and locations are featured.

Tip: If you want to do election monitoring can you use indicators established by reputable election groups like the International Foundation for Electoral Systems (IFES).

Example: In the violence against children project, the whole project was framed within the UN Study on Violence against Children (UNVAC). The study identifies types of violence and contexts in which violence happens. The information gathering will be set up within that framework. If possible, they would also like to track the age and sex of those who experience violence, because that can help in designing prevention programs and services.

Audience

Example: If you are mapping crime in your neighborhood, are you hoping to reach it the people living in that area? The Media? The Police? Or all of these groups? Think about how the same information can be used by different audiences.

Example: The Unsung Peace Heroes project in Kenya used a multimedia publicity strategy, including placing ads in the newspaper, making TV and radio appearances, handing out fliers, participating in local peace events and having an online presence, to spread the work about their project and to collect nominations of Peace Heroes throughout Kenya. This strategy allowed them to target various diverse audiences and in the end they received over 500 nominations for Unsung Peace Heroes throughout Kenya. For a more in-depth analysis of the project, please refer to the Case Study.


Caution: This is especially critical if you are collecting medical or human rights related information from or about children under legal adult age or other sensitive populations or in potentially risky situations such as conflicts or elections.

What are the privacy and protection issues that you may run into?

Example: Survivors Connect Connection GeoMap is an example of a private Ushahidi instance. It seeks to create a space to share critical information about trafficking and anti-trafficking activities, promote transparency, engage communities and learn best practices, current challenges and needs in the global effort to fight modern-day slavery.

Example: Referring again to the the violence against children project, there were concerns about privacy and protection, and potential retaliation against children who could be caught reporting violence. They planned to discuss this in depth with staff and participating children and youth to be sure that they were aware of the implications of this type of project and information gathering. Some potential risks they were already aware of include: a child not deleting the SMS after reporting; a child reporting and expecting immediate help which may not be available; risk to the youth group that is promoting and leading this project; community rejection of the project.

 

Tip: Some possible ways of reducing risk they came up with include good promotion of how the project works and of how to delete an SMS after sending; not using an easily identifiable automatic text reply to those who report (eg., an auto reply SMS that says “thanks!” might be smarter than one that says “Thanks for reporting!”); openly raising awareness about the project and getting community support for it; ensuring adult allies and engaged adult decision makers; password protection for the website at first until we’re sure that privacy and protection are well managed and ensured.

How will you close the feedback loop and manage expectations?

Example: The Voice of Kibera project is an example of a project maximizing local information sharing opportunities.

How will you ensure that your project is sustainable?

Other Useful Resources