Ushahidi Community at ICT4D (March 14, 2012, Atlanta, GA)

Engy: Give us a Wordpress or Drupal or joomla plugin
Linda: El Salvador - offering Spanish tech support from the el Salvador team. Very frustrating to only get tech in English

• Embedding a map in a blog post is great
• But others want. A more functional website integrate all the pieces around
• Search is not useful
• Better aggregation by type and location
  Data layers on topics and complimentary topics

Show and tell examples:

• http://map.occupy.net/
• http://www.cic.mx/tehuan/
• http://misderechosantedesastres.org.sv/

How to handle Mapless areas:

• Lack of detailed maps in any country -no streets
• Need matchmaking with osm -need help in some areas
• What are shareable with esri? 
• Train the trainers-have osm do their stuff and connected to global community
• They work with 400 communities in el Salvador
• Start with 3-4 communities. People are cross trained
• Anahi- youth engagement
• *A Map of places that need to be mapped* -the ask

Linda

• maybe owned by communities and youth
• Mozambique and osm was hard because youth did not have conceptualization or knowledge on how to do computer work. What is a map?
• osm is hard to use; need an interface to help change the map 
• kids have trouble using a computer
• amateurization of mapping, needs to evolve like video

Engy

• Harassmap requests to do
• bangaladesh, brazil, India. Turkey, yemen and Palestinian
• created google group to connect
• decided to not use just one map, mentor others
• mentor and grass
• created FAQ for anyone
• great outreach
• open discussion in the streets take it off line
• youth took ownership of their streets

Joshua

• Ushahidi needs an Incident manager system
• Annotate or content managements to close feedback loop
• orgs could take an incident and be able to tack it to their own IMs
• like salesforce for contacts
• workflow mgmt
• allow partner orgs to see the status of incidents
• Domestic violence: curator can attribute follow up actions can go to other dept
• might be open 311 code reversed
• verify auth and push to workflow

Jessica

• remove verified, approved and not verified
• allow the user to decide the terms
• how about received instead
• mentioned option to change report or incident
• access requested to Heather Ford 's research
• Linda: 8 hours to try to explain verify and approved reports

Jessica

• Github Issues is not useful for feedback for most of the community
• Want a like button of importance of issues that reflects the needs
• Never get any feedback on my feedback
• Never hear why it is not prioritizing and no transparency into it
• See the internal Ushahidi to see what users want and ratings
• Use feedback plus comments but can't change it
• Rate it and wish explanations of the status
• Worked on by a volunteer
• Hear what others thought about it
• And understand why not actioned
• Curated
• Essence and posted with annotations
• Submit or new issue or bundled with
• So it doesn't become unruly

Linda

• More community support from other organizations
• Not clear how to get things done
• Forums are not visual, not always responsive
• We are not communicating the refer workflow
• Not sharing the cycle
• So I email 8 people
• Streamline it

John e.

• Update docs to make it clear. Some companies provide highly secure software. Make it clear the scope of the security and set expectations better.
• State that there may be bugs because we are open source
• Cite Limitations working to improve

Actions:

• Created Feedback project page
• Potential community project with OSM to connect needed mapped areas with deployers.
• Advise core team of feature requests